Customer Service


For customer service, please contact:

Customer Service

  • Toll free: 844-327-5757
  • Fax: 855-822-0957
  • Mail correspondence to: [email protected]
  • Hours of operation are 8:30am – 5:00pm EST, Monday through Friday
  • Physical mail to:

HarperCollins Publishers
53 Glenmaura National Blvd
Moosic, PA 18507

Credit Services

  • Toll free number is:  800-233-4727

General Inquiries

HarperCollins Canada Ltd.
22 Adelaide Street W
41st Floor
Toronto, ON
M5H 4E3
Phone: 416-975-9334
To place an order, or to contact our order and customer service department, please email [email protected].

Contact our Social Media & Influencer Team

Social Media: [email protected]

Influencers: [email protected]

Customer Support for eBooks and Applications

For formatting fixes and corrections for ebooks purchased in Canada, we recommend you contact the customer support line of the vendor you purchased the file from. It is through your account with our ebook resellers that HarperCollins Canada is best able to send you a corrected file.

For other inquiries regarding Canadian ebooks or support requests for applications purchased through the Canadian iTunes store, contact [email protected]