Customer Service


For customer service, please contact:

Customer Service

  • Toll free number is:  844-327-5757
  • Fax number is:  855-822-0957
  • Hours of operation are:  8:30am – 5:00pm EST, Monday through Friday
  • Mail correspondence to:  [email protected]
  • Physical mail to:

HarperCollins Publishers
53 Glenmaura National Blvd
Moosic, PA 18507

Credit Services

  • Toll free number is:  800-233-4727

General Inquiries

HarperCollins Canada Ltd.
22 Adelaide Street W
41st Floor
Toronto, ON
M5H 4E3
Phone: 416-975-9334
To place an order, or to contact our order and customer service department, please email [email protected].


Customer Support for eBooks and Applications

For formatting fixes and corrections for ebooks purchased in Canada, we recommend you contact the customer support line of the vendor you purchased the file from. It is through your account with our ebook resellers that HarperCollins Canada is best able to send you a corrected file.

For other inquiries regarding Canadian ebooks or support requests for applications purchased through the Canadian iTunes store, contact Digi[email protected]