CANADA POLICY

FOR CANADIAN USERS

Last Modified: June 1, 2024

FOR CANADIAN RESIDENTS

The Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) provides certain rights to Canadian residents.  Under Canadian law, you have a right to access your personal information held by us, subject to applicable exceptions. You may contact us or write to use at the address below to ask us to access and/or correct your information.  We may require you to send us proof of your identity before providing you with access to your personal information. If you send us a request to access or correct information, then we will contact you within 30 days (although it may take us longer to fully respond to your request).

Our Privacy Notice clearly states how we collect, use and share your personal information.  We may share information with third parties, such as subsidiaries, affiliates, business partners and authorized third parties. However, we will only share your information with such parties where we have your explicit consent to do so or, in some cases, where we may infer consent from your actions or behavior.  Please contact us at any time to let us know if you do not wish to receive marketing communications (such as emails) from us or our third party partners, or you otherwise object to our sharing your information with those partners.

CONTACT US

If you have any questions, or complaints, regarding the collection or use of your personal information or the content of this policy, or if you wish to withdraw your consent to us using your data, please contact our Canadian Privacy Officer at the coordinates below. Back-up data of personal information will only be retained as long as it is necessary for data security purposes or legal requirements, and will not be retained indefinitely.

By email: [email protected]
By phone: 1-844-327-5757

You also may write to:

Privacy Official
HarperCollins Canada Limited
Internet Development Group
Bay Adelaide Centre, East Tower
22 Adelaide St. W, 41st Floor
Toronto, Ontario M5H 4E3

If you are not satisfied with our response to your query or complaint, you may also contact the Office of the Information and Privacy Commissioner of Canada.

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