The FBI Way

Inside the Bureau's Code of Excellence

by Frank Figliuzzi

On Sale: 01/12/2021

The FBI Way

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The FBI Way

Inside the Bureau's Code of Excellence

by Frank Figliuzzi

On Sale: 01/12/2021


About the Book

"A must read for serious leaders at every level." —General Barry R. McCaffrey (Ret.)

The FBI's former head of counterintelligence reveals the Bureau's field-tested playbook for unlocking individual and organizational excellence, illustrated through dramatic stories from his own storied career

Frank Figliuzzi was the "Keeper of the Code," appointed the FBI's Chief Inspector by then-Director Robert Mueller. Charged with overseeing sensitive internal inquiries, shooting reviews, and performance audits, he ensured each employee met the Bureau's exacting standards of performance, integrity, and conduct. Now, drawing on his distinguished career, Figliuzzi reveals how the Bureau achieves its extraordinary standard of excellence—from the training of new recruits in "The FBI Way" to the Bureau's rigorous maintenance of its standards up and down the organization. Unafraid to identify FBI execs who erred, he cites them as the exceptions that prove the rule.

All good codes of conduct have one common trait: they reflect the core values of an organization. Individuals, companies, schools, teams, or any group seeking to codify their rules to live by must first establish core values. Figliuzzi has condensed the Bureau's process of preserving and protecting its core values into what he calls “The Seven C's". If you can adapt the concepts of Code, Conservancy, Clarity, Consequences, Compassion, Credibility, and Consistency, you can instill and preserve your values against all threats, internal and external. This is how the FBI does it.

Figliuzzi's role in the FBI gave him a unique opportunity to study patterns of conduct among high-achieving, ethical individuals and draw conclusions about why, when and how good people sometimes do bad things. Part pulse-pounding memoir, part practical playbook for excellence, The FBI Way shows readers how to apply the lessons he's learned to their own lives: in business, management, and personal development.

Educator and Librarian Resources

Critical Praise

“Figliuzzi’s war stories of hunting terrorists are spellbinding, but equally important is his playbook for how the FBI’s methods for achieving excellence in performance can be duplicated by a wide variety of organizations. This should be required reading in business schools across America.” - Andrea Mitchell, Chief Foreign Affairs Correspondent, NBC News

"Far-reaching, arguing that the world can benefit not from particular FBI skills but from the organization’s principles of accuracy and accountability." - Devlin Barrett, Washington Post

"Frank Figliuzzi is a patriot. He is an intelligent, straight-forward, and passionate voice for reason, loyalty, and what I have discovered are the simple but essential FBI values. In The FBI Way, through dramatic front-line stories and commentary, he demonstrates how to bring those values into our own lives." - Robert De Niro, Recipient of the Medal of Freedom

"This is a must read for serious leaders at every level. Frank Figliuzzi served 25 years in the famed FBI rising to the highest levels of leadership. His assignments as chief counter-espionage officer for the Bureau, his street experience as a Special Agent confronting crime, corruption and police misconduct, and his perspective as an FBI policy maker offer us fresh insights into the links between preserving values, pursuing excellence, and defending anything worth keeping."  - General Barry R. McCaffrey (U.S. Army Retired)

“The institutions that best preserve and defend our nation’s values are made up of men and women who live and die by a code of excellence.  ...  As Frank Figliuzzi's The FBI Way makes clear, their survival and success are dependent on the same values that will determine the survival and success of our democracy.  It’s time we all ask whether we are willing to live by that code.” - Leon E. Panetta, Former Secretary of Defense and Director of the CIA

"For Frank Figliuzzi it's personal; for the rest of us, The FBI Way offers unique insights into how the men and women of the FBI serve with distinction and honor by adhering to a code that allows them to defend what matters most - our democracy."  - Michael Steele, Former Chairperson of the Republican National Committee


Product Details

  • ISBN: 9780063060395
  • ISBN 10: 0063060396
  • Imprint: Custom House
  • On Sale: 01/12/2021
  • Pages: 272
  • List Price:23.99 CAD
  • BISAC1 : BUSINESS & ECONOMICS / Leadership
  • BISAC2 : POLITICAL SCIENCE / American Government / Executive Branch

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