Protocol

The Power of Diplomacy and How to Make It Work for You

by Capricia Penavic Marshall

On Sale: 06/23/2020

Protocol

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Protocol

The Power of Diplomacy and How to Make It Work for You

by Capricia Penavic Marshall

On Sale: 06/23/2020

Format:

About the Book

President Obama’s former United States chief of protocol looks at why etiquette and diplomacy matter—and what they can do for you.

History often appears to consist of big gestures and dramatic shifts. But for every peace treaty signed, someone set the stage and provided the pen. As social secretary to the Clintons for eight years, and more recently as chief of protocol under President Obama, Capricia Penavic Marshall has not just borne witness to history, she facilitated it. For Marshall, diplomacy runs on the invisible gesture: the micro moves that affect the macro shifts. Facilitation is power, and, more often than not, it is the key to effective diplomacy.

In ProtocolMarshall draws on her experience working at the highest levels of government to show how she enabled interactions and maximized our country’s relationships, all by focusing on the specifics of political, diplomatic, and cultural etiquette. By analyzing the lessons she’s learned in more than two decades of welcoming world leaders to the United States and traveling abroad with presidents, first ladies, and secretaries of state, she demonstrates the complexity of human interactions and celebrates the power of detail and cultural IQ. From selecting the ideal room for each interaction to recognizing gestures and actions that might be viewed as controversial in other countries, Marshall brings us a master class in soft power.

Protocol provides an unvarnished, behind-the-scenes look at politics and diplomacy from a unique perspective that also serves as an effective, accessible guide for anyone who wants to be empowered by the tools of diplomacy in work and everyday life.

Educator and Librarian Resources

Critical Praise

“Protocol—the rules that govern professional, government, and social interactions—may be the very re-set we need. These practices aren’t dependent on your wallet size or where you come from, your skin color or your nationality, rather protocol is something we all can get behind, . . . My thanks to Ambassador Capricia Penavic Marshall for this book—give it to everyone you meet for birthdays, weddings, and elections. It can only help.” - Whoopi Goldberg

Product Details

  • ISBN: 9780062844460
  • ISBN 10: 0062844466
  • Imprint: Ecco
  • On Sale: 06/23/2020
  • Pages: 448
  • List Price:35.99 CAD
  • BISAC1 : POLITICAL SCIENCE / International Relations / Diplomacy
  • BISAC2 : BIOGRAPHY & AUTOBIOGRAPHY / Political
  • BISAC3 : BUSINESS & ECONOMICS / Organizational Behavior

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