Quantcast Frequently Asked Questions, Help, HarperCollins Publishers

For customer service, please contact:

1995 Markham Road
Scarborough ON
M1B 5M8

Phone: 416-321-2241
Fax: 416-321-3033
Toll Free: 1-800-387-0117

General Inquiries
HarperCollins Canada
2 Bloor St E, 20th Floor
Toronto, ON
M4W 1A8
Phone: 416-975-9334

To place an order or to contact our order and customer service department, please email HCOrder@harpercollins.com.

Manuscript Submissions

Unfortunately, HarperCollins does not accept unsolicited submissions or query letters. Please refer to your local bookstore, the library, or such reference books as LITERARY MARKETPLACE or THE BOOK TRADE IN CANADA on how to find the appropriate agent for you. You can also visit our site for writers, Authonomy.

Customer Support for eBooks and Applications

For formatting fixes and corrections for ebooks purchased in Canada, we recommend you contact the customer support line of the vendor you purchased the file from. It is through your account with our ebook resellers that HarperCollins Canada is best able to send you a corrected file. 

For other inquiries regarding Canadian ebooks or support requests for applications purchased through the Canadian iTunes store, contact  DigitalProductFeedback@HarperCollins.com