Book Details

Harper Collins Logo

Never Split the Difference

Negotiating As If Your Life Depended On It

About the Book

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

Educator and Librarian Resources

Critical Praise

Former FBI Hostage Negotiator Chris Voss has few equals when it comes to high stakes negotiations. Whether for your business or your personal life, his techniques work.” —Joe Navarro, FBI Special Agent (Ret.) and author of the international bestseller, What Every Body is Saying.

Chatty and friendly and packed with helpful resources, this is an intriguing approach to business and personal negotiations. —Publishers Weekly

Product Details

  • ISBN: 9780062407801
  • ISBN 10: 0062407805
  • Imprint: HarperBusiness
  • On Sale: 05/17/2016
  • Pages: 288
  • List Price: 40.50 CAD
  • BISAC1: BUSINESS & ECONOMICS / Negotiating
  • BISAC2: BUSINESS & ECONOMICS / Business Communication / General

Never Split the Difference by Chris Voss, Tahl Raz

The broadest selection of online bookstores. The links will take you to the web site's home page.

Other Booksellers

The broadest selection of online bookstores. The links will take you to the Web site's home page.

SELECT:

International Customers

If you are located outside Canada, the best way to order online is to choose from the following bookstores listed by region and country.

HarperCollins Reader

We created the HC Reader App to be a simple way to read our e-books. Our App is available for download on iOS and Android devices.

We strongly encourage using the HarperCollins reader application since it supports the type of file we are using. You may experience some technical difficulties using a different reader application.

Instructions

  1. You need a HarperCollins Account. If you purchase/have purchased an e-book from HarperCollins, this is your account login and password. If not, please click here to register.
  2. Download the HC Reader App on iOS or Android. Enter your HarperCollins account username and password. Please note that your username is an e-mail address.
  3. Download your e-book and enjoy!